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For official Eagle Creek repair facilities and our general warranty information see our warranty page.
Our standard hours are Monday through Friday from 8am to 5pm Pacific Standard Time. If you need to contact us outside of our hours of operation, please use the Customer Service contact information above to submit your questions to our Customer Service team. We typically will always respond within 24 hours of your email receipt. Eagle Creek does observe all federally recognized Holidays and are closed for most.
5935 Darwin Court
Carlsbad, CA 92008